Version 1.0 · Effective January 1, 2027
This policy explains what personal information Fylix Digital LLC ("felyx-photos," "we") collects, why, who we share it with, and the choices you have. When you book with a photography studio on our platform, that studio is responsible for your information and we handle it on its behalf; the studio's own privacy notice on its booking site applies too.
| Who | What we collect | Where it comes from |
|---|---|---|
| Studio owners and team members | Name, email, phone, business name, password (stored as a one-way hash), plan and billing status, Stripe account and customer references, settings | You, Stripe |
| Clients of studios | Name, email, phone, company or brokerage, property or event address, answers to booking questions, booking dates and choices, messages, photo favorites, payment history and saved-card references (not card numbers) | You, the studio, Stripe |
| People who sign agreements | Typed name, time of signing, IP address, browser details, the exact agreement text and its fingerprint | You and your browser |
| Photos and files | Photos, videos and documents uploaded by studios, which may show you or your family | The studio |
| Everyone | IP address and basic request information in security logs; clicks on studio short links counted by day and source (no profile is built) | Your browser |
We do not collect card numbers; Stripe does. We do not knowingly collect information directly from children under 13. Photos of children may be uploaded by a studio at a parent's request.
We do not sell personal information, share it for cross-context behavioral advertising, or use studios' client data to train AI models.
| Service provider | What they do | Data involved |
|---|---|---|
| Stripe, Inc. | Card payments, saved cards, payouts, studio subscriptions | Payment and billing details |
| Backblaze, Inc. | Storage of photos, files and archived agreements | Photos, files, agreements |
| Salesforce, Inc. (Heroku) | Runs the application and database | All Service data |
| [email provider] | Delivers service emails | Name, email address, email content |
We also share information with the studio you book with; with authorities when the law requires it; and with a buyer if our business is sold, under this policy. Fonts and page assets are served from our own servers, so loading a page does not send your information to third-party font services.
We use only cookies needed to run the Service: a session cookie that keeps you logged in and a security cookie that prevents cross-site request forgery. We do not use advertising or analytics cookies.
We use encrypted connections (HTTPS) everywhere, store passwords as one-way hashes, keep storage keys encrypted, keep photo storage private with short-lived signed links, separate each studio's data, and limit staff access. No system is perfectly secure; we will notify affected people and authorities of a data breach as the law requires.
You can view and update your account details in your account settings. You can ask for a copy of your information, ask us to correct or delete it, or ask us to stop processing it, by emailing privacy@felyxphotos.com. If you booked with a studio, we may pass your request to that studio, since it controls your booking records. We will respond within 45 days and will not treat you differently for exercising your rights. Some records, such as signed agreements and payment records, may be kept for the periods above. Depending on where you live (for example Texas, California or the European Union), you may have additional rights under local law, including the right to appeal a refusal by replying to our decision.
Fylix Digital LLC, 436 Cold Mountain Trl, Fort Worth, TX 76131, privacy@felyxphotos.com. We will post changes to this policy here and email studios about material changes.